FAQ
Fire & Smoke – Water & Storm Damage Restoration FAQs
After the first responders have extinguished the fire, your first priority is to ensure that all of your family members and pets are safe. After everyone has been accounted for, call us immediately to assess your property and begin a restoration plan.
Every situation is different. The amount of time it takes to clean the damage depends on the extent of the damage, how many rooms were damaged and other factors. We’ll clean as quickly and efficiently as we can, which typically requires between a few days to a few weeks to complete the job.
We strongly advise you to avoid re-entering your home following a fire. Beyond the concerns of smoke inhalation, fire and smoke can weaken a home’s structure substantially, risking collapse.
We recommend that you hire a professional team to clean up fire and smoke residue rather than cleaning it yourself. Smoke is dangerous to inhale, and our team has the proper equipment and expertise to adequately handle the damage.
After a fire, the main concerns are the structural integrity of the home and the smoke residue. When a fire burns, it melts building materials and can create toxic fumes that linger within the property.
If you were able to grab any belongings while evacuating your home and they are undamaged, keep them with you.
The property owner is responsible for paying for the service, but we recommend that you contact your insurance company after the incident to review your coverage options.
Whether or not you file an insurance claim is totally up to you. Discuss your options with your insurance agent to see if it’s practical based on the estimate and your coverage.
If you would like us to speak with your adjuster, we are more than happy to do so. Just let us know.
If this ordeal has created an opportunity for you to do the upgrade or remodel you’ve always wanted, then we can help. However, keep in mind that if your plans are extensive, you may need to hire an additional contractor.
Water can cause additional damage to a property the longer it sits. It can saturate and deteriorate possessions and building materials, and lead to mold growth. Acting fast is imperative when it comes to water damage.
The first thing we do is clean up all standing water that is still present in the property. Next, we assess the damage. We determine what can be salvaged and what needs to be disposed of, then make sure the area is dried and dehumidified. Staying ahead of mold growth is something we prioritize with water damage restoration.
When dealing with water damage, we work tirelessly with our skills and advanced equipment to make sure every ounce of water is cleaned up, ruined materials are removed, and the potential for mold growth is diminished.
The cost of water damage restoration will vary based on the type of water and the extent of the damage. We will be able to give you a more specific estimate after we assess the property.
Water damage can be caused by many different things: appliance leaks, burst pipes, plumbing leaks, flooding from natural disasters, and more.
Water damage can absolutely be hidden. You should always be on the lookout for water spots, a pungent odor of mildew, or visible signs of mold.
If you discover water damage, call us right away. We’ll be at your property as soon as possible to begin the assessment for the water damage restoration process.
